If you would like to contact us via E-mail, please send a message to CustomerCare@Halegroves.com.
Call one of our friendly Customer Care Representatives at 1-800-562-4502.
Hale Indian River Groves
P.O. Box 691237
Vero Beach, Florida 32969
To assure Thanksgiving delivery, your orders should be in our hands by November 16th; for Hanukkah delivery, by November 24th; for Christmas delivery, by December 15th(for AZ, CA, LA and TX by December 14th). For delivery to Canada, your orders should be in our hands by November 10th for Thanksgiving delivery and December 10th for Christmas delivery.
The following table lists the ranges of the number of fruit for each type of fruit in Hale Groves' standard packs:
|4 Trays||3 Trays||2 Trays||1 Tray||Sample Tray|
|Mixed Oranges, |
The charges are as follows:
|Up to $30.00||$9.98|
|$30.01 - $50.00||$14.98|
|$50.01 - $75.00||$19.98|
|$75.01 - $100.00||$24.98|
|$100.01 - $150.00||$34.98|
|$150.01 - $200.00||$39.98|
|$200.01 and over||19% of total|
|*Exception: Hale Season Supply Plans are $9.98 per package.|
If you specifically request UPS delivery, there is an extra per-package charge plus standard shipping and processing. Please call for rates.
Standard delivery takes approximately 10-14 days.
Here's why: Hale Groves won't pick your fruit until we've receive your order. There's no warehouse. No cold storage, either. Fruit this fresh takes up to 14 days from tree to doorstep. Our Grove Manager is out testing and tasting and timing the harvest. Depending on weather and ripeness, this can take up to a week. Once he's sure everything's perfect, we quickly hand pick the citrus into field bins, which go straight to our packing house. During the next 24 hours, the citrus is rinsed, graded up to six times for quality, then expertly packed into gift boxes. Your fruit never sits idle once it's picked, it's always on the move. Next it's put in climate controlled trucks, and depending on the distance from Florida, this can take up to 5 days. Last we release your gifts to the USPS office nearest the final destination. That's why it absolutely arrives the freshest, best-tasting fruit available anywhere.
For more information, visit our U.S. Shipping Guidelines page, or Outside U.S. Guidelines page.
Your personalized gift message will be included on the label to notify the recipient you are the generous sender.
Note: Some gift items listed on our Web site may not be currently available. We list these items for those customers who need to pre-order for a special occasion or upcoming holiday.
Hale's premium citrus is great tasting, healthy and fun to eat or juice. We offer twelve delicious citrus varieties, each with its own distinctive taste. This year, taste all nine varieties-- you'll be very glad you did!
Listed below is a general guide of when our premium citrus varieties are available. For detailed gift availability, check each item as you shop, we list availability dates for your convenience.
Tangerines Tangerines are a breeze to peel and section. Great for lunch boxes or as a late night snack.
Available: October through mid-April
Florida Tangelos A unique peel and eat citrus fruit, the Nova combines both the flavors of Tangerine and Grapefruit.
Available: November through December
Navel Oranges The largest of all orange varieties, this thin-skinned fruit is a favorite because of its irresistible pure orange flavor.
Available: November through Mid-January
Holiday Red Navel Oranges Luscious deep red flesh and sweet flavor make this Navel truly unique.
Available: November through December
Sugar Belles Hale's new variety is a hybrid of Clementine and Honeybell, offering the very best of both.
Available: Mid to late December
Honeybells These rare treats are large bell-shaped hybrids that are a cross between the grapefruit and tangerine. They're called Honeybells because of their honey-sweet flavor and unique bell shape.
Available: January through Mid-February
Temple Oranges We call these oranges "Queen of the Crop." Their flavor melts in your mouth. Easy to peel and great for eating out of hand or juicing.
Available: February through mid-March
Ortanique Oranges A cross between an orange and a tangerine with a sweet juicy flavor and a rich aroma.
Available: March through April
Valencia Oranges A late ripening fruit, Valencias are heavy with juice and have a sweet delicate texture. Perfect for hand eating, sectioning, juicing or even freezing.
Available: March through June
Ruby Red Grapefruit These blushing beauties are thin-skinned, plump, and seedless. And each is naturally sweetened by the sun and Mother Nature.
Available: November through May
White Grapefruit So plump, juicy, thin-skinned and naturally sweet, many "grapefruit connoisseurs" choose White Grapefruit for their own eating enjoyment.
Available in: November through April
Deep Red Grapefruit These dazzling grapefruit feature a warm crimson blush outside and a deep, dark red flesh inside. Thin skinned, filled with juice.
Available in: November through April
During the seasonal months of November through April, Hale Groves delivers packages to:
For more information, visit our Outside U.S. Guidelines page.
Our products are shipped in climate-controlled trucks to a distribution center near you. The package is then delivered right to your door by the US Post Office. Years of experience have proven this is the best method for our products.
It’s simple: If the gift you order doesn’t arrive fresh and perfect-if you and your gift recipients aren’t totally delighted-we’ll make it right.
Hale Groves wants you to know that your online orders are secure. Our software ensures a secure environment for sensitive data. All orders are placed through a compatible Secure Sockets Layer (SSL) browser, which scrambles private data such as credit card numbers while they are being transmitted. The SSL ensures that unintended parties cannot intercept private information.
For requested UPS ground delivery, please add $7.00 per package. This delivery option will not shorten standard delivery time.
Normal delivery time is 10-14 days.
Holiday Shipping Cut-Off Dates
Current Holiday Cut-Off information can be found on our FAQs page.
Express shipping is available Monday through Wednesday only. Please call for rates. standard handling charge. For packages over 10 Pounds, rates are based on total weight and delivery zone, plus our standard handling charge.
Express Shipping is available for all of the continental United States.
Most orders placed by 10 a.m. can be delivered within 2-3 business days.
Please allow at least 4 business days prior to a holiday when requesting Express Shipping.
Sorry, we no longer ship to Europe.
Shipments to Alaska and Hawaii
For gift items shipping to Alaska or Hawaii, please call 1-800-289-4253 for rates.
We are unable to ship fruit to Hawaii at this time.
For other questions you may have call Customer Care at 1-800-562-4502.
We ship to the following provinces only: Quebec, Ontario and Maritimes.
Standard shipping and handling. No additional charges.
For Christmas Delivery, your order must be in our hands by December 12th.
Normal delivery time is 10 - 14 days.
We no longer ship to Europe.
In very rare instances, we may need to make a substitution to your order due to weather or shipment delays. Be assured that the item we substitute will be of equal or greater value than the item you ordered.
For all non-food, candy, or candy-coated gift items shipped within the State of Florida, please add 6% sales tax.
Oranges last longest in a cool area that’s well ventilated. They maintain their flavor and quality for up to six weeks when refrigerated between 35 degrees Fahrenheit and 50 degrees Fahrenheit. Wipe off any surface moisture. Do not store in a plastic bag.
Grapefruit are best stored between 50 degrees Fahrenheit and 55 degrees Fahrenheit in a well ventilated, cool area away from moisture. The skin of the grapefruit can discolor if left in the refrigerator too long. Since it is a tropical fruit, it is sensitive to cold, but only superficially. Blemishes on the peel do not affect the flavor of the fruit inside.