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Message To Our Customers

Dear Hale Groves Customers,

While our nation grapples with the new normal of social distancing wrought by the COVID-19 crisis, Hale Groves continues to deliver the highest quality and safest food gifts, connecting you with your loved ones.

As an “Essential Business,” we have been called upon by our government leaders to continue operations in order to feed our communities and keep them nourished. To meet increased demand while preserving consumer health, we have implemented the following protections:

  • Enhanced social distancing, sanitation, signage, and training measures in our gift packing and office facilities;
  • Teleworking protocols for administrative staff, reducing in-office work to a bare minimum;

These advanced measures reinforce existing, routine protection, including:

  • Regulation by the Food & Drug Administration (FDA) and compliance with guidelines for handling food and preventing illness transmission; this includes our packaged food vendors;
  • Regulation of our fruit packinghouses by the USDA; all fruit is washed, waxed and inspected before it's placed into one of our gift boxes;
Hale Groves Farmer

These interventions, in combination with our shipping schedule and the nature of the coronavirus, suggest our food gifts are unquestionably safe and wholesome upon delivery. According to the CDC, “because of poor survivability of these coronaviruses on surfaces, there is likely very low risk of spread from food products or packaging that are shipped over a period of days or weeks at ambient, refrigerated, or frozen temperatures." As always, we recommend you wash any fruit item at home before eating it as a general safety measure.

In addition to connecting you to your loves ones, our extraordinary and unique fruit gifts support a healthy immune system by delivering essential vitamins and nutrients to resist illness. In the absence of being able to physically reach out to your loved ones, few things can spread your love like a wholesome, nourishing fruit gift.

Should you have any questions or concerns, please reach out to our Customer Care department at 1-800-562-4502.

Best Regards,

Signature

Alex Brown
President
Hale Groves