Customer Service Matters to an Independent Fruit Company

If you want to get great customer service you should be buying fruit from an independent fruit company. Small, family owned citrus groves not only produce the best tasting fruit they also put the most emphasis on customer service of any fruit company. When you don’t know which gift is the perfect gift to send, when you have questions about when Honeybells will be in season this year, or when you need help placing an order an independent fruit company will always be happy to help.

Bigger corporate fruit companies just can’t provide the kind of one – on- one service that an independent fruit company can. The customer service reps who work for independent fruit companies are highly trained and are really focused on doing everything they can to make sure you get great fruit and a great buying experience. Whether you are shopping for an entire year’s worth of birthday gifts in one day or shopping for the perfect pick me up gift basket for a friend or loved one the customer service reps at an independent fruit company will always be there to help.

Customer service used to be an important part of doing business, but these days many businesses only care about the bottom line. They cut back on customer service staff or even limit the amount of time that each customer service rep can spend with a customer to make sure that they are operating at a lower cost. Then the customers who need help end up frustrated and disappointed. Independent fruit companies know that customer service matters now more than ever, and you’ll never be transferred to a customer service rep halfway around the world when you are calling an independent Florida fruit company.

So this year when it comes time to plan your holiday gifts, or buy boxes of oranges and grapefruit to be used for weddings, summer barbecues, graduations or other events make sure that you buy from an independent fruit company. Take advantage of the great customer service to get suggestions for citrus fruit recipes to make for any occasion, get help selecting gifts, or customize a citrus fruit basket or other citrus gift. There are still companies that know that customers are the most important part of any business and are happy to go the extra mile for their customers. Shop online or by phone and you can still get the same great customer service when you choose an independent fruit company.

Taste the Sunshine with Hale Groves

At Hale Groves, we believe the best gifts come from the land, not a factory. For generations, our fruit has been grown slowly under the Florida sun, picked at its peak, and delivered fresh to your door. From sweet Navel Oranges to rare Honeybells, every gift shares the simple joy of real flavor—perfect for holidays, milestones, or everyday moments worth celebrating.

Shop Now